Review of Better Business Bureau Complaints


IMPORTANT NOTE ABOUT THE BBB

 

The team at OnlineDebtGuide.org has learned that the Better Business Bureau's rating system for the debt settlement industry does not help consumers distinguish the good companies from the bad. As a matter of fact, each privately owned association can use different rating criteria or choose to not rate debt settlement companies at all. So it is possible to have an accredited BBB member with dozens of complaints receive an "A" rating in one city and another company with three or four complaints receive an "F" grade in another city just based on different rating systems.

 

While we applaud the work done by most BBB associations, we do feel the BBB is woefully inadequate to deal with companies that work in different geographical areas simply because the different rating systems. We believe if the BBB is going to rate companies that operate primarily online, they should develop national standards more in line with federal law and regulations that people can use to accurately compare the quality of companies in the debt settlement industry.

 

Fortunately there is one element of BBB reporting that is comparative. BBB complaints are listed nationwide and available for public viewing. Keep in mind most complaints are resolved which the BBB is very good at, however the team at OnlineDebtGuide.org believes the number of complaints a company has, resolved or not is an indication of the companies ability to resolve issues before a client feels the need to go to a third-party.

 


 

Ratings: Overall | Settlement Fees | Company Services | BBB Complaints | Comparison Chart

 


 

American Credit Group

 

BBB Complaints (Last 36 Months) - 0

 

Search Results for "American Credit Group Complaints"

 

BBB Complaints: 0

Total Debt Services

 

BBB Complaints (Last 36 Months) - 13

 

Search Results for "Total Debt Services Complaints"

 

BBB Complaints: 13

Debtmerica

 

BBB Complaints (Last 36 Months) - 15

 

Search Results for "Debtmerica Complaints"

 

BBB Complaints: 15

DMB Financial

 

BBB Complaints (Last 36 Months) - 16

 

Search Results for "DMB Financial Complaints"

 

BBB Complaints: 16

Oak View Law Group

 

BBB Complaints (Last 36 Months) - 16

 

Search Results for "Oak View Law Group Complaints"

 

BBB Complaints: 16

Superior Debt Relief

 

BBB Complaints (Last 36 Months) - 17

 

Search Results for "Superior Debt Relief Complaints"

 

BBB Complaints: 17

National Debt Resolution

 

BBB Complaints (Last 36 Months) - 18

 

Search Results for "National Debt Resolution Complaints"

 

BBB Complaints: 18

Christian Debt Consolidators

 

BBB Complaints (Last 36 Months) - 43

 

Search Results for "Christian Debt Consolidators"

 

BBB Complaints: 43

Freedom Debt Relief

 

BBB Complaints (Last 36 Months) - 249

 

Search Results for "Freedom Debt Relief"

 

BBB Complaints: 249

Credit Solutions

 

BBB Complaints (Last 36 Months) - 1255

 

Search Results for "Credit Solutions"

 

BBB Complaints: 1255